Few
months back, I wrote an article about
having multiple choices
for the consumer, after Government of India at the end of a long
parliamentary struggle, opened up organized retail marketing sector
to foreign multi brand corporations like wall-mart. Unfortunately, no
progress has taken place in this matter and no multinational has yet
opened a store in India. I must admit that this far, I had never felt
real need for availability of such multinational stores, as I am
feeling now for last few days.
For
last one week, ordinary citizens like me, are being subjected to
unnecessary hardships and troubles, just because traders,
distributors and small retailers from my home city Pune, who were
once projected as victims or poor sufferers, when large retails shops
would open up their stores in India, have arrogantly shuttered down
their shops over some trivial issue of local taxes. They do not seem
to realize that they form an important link in the chain which
delivers consumable goods like food to the common man and have
certain responsibilities in this respect.
It all
started in third week of March 2013, when State Government of
Maharashtra, announced that they would be abolishing a centuries old
entry tax, commonly known as Octroi, from 1st April 2013. The step
was welcome by everyone because this archaic tax was collected, when
goods enter the boundaries of the city. This means that the goods
would not be allowed to enter the city, unless this tax is paid to a
tax collecting office located near major road arteries. This system
required the truckers to wait on roadsides till importer of goods or
his representative physically came to tax collecting office and paid
the tax. This involved delays, traffic congestion and in general
inefficiency in movement of goods near city boundaries and the system
caused great harassment for ordinary people, who moved their
residence from one city to other.
This
tax, as Government announced in March, was to have been replaced
with a new tax, based on the books of accounts of the importer of
goods, known as LBT or local body tax. I think this was an excellent
idea, as this new tax was to be paid by the importer, much later like
other taxes, such as sales taxes or service taxes and not at the time
of the physical import of goods. The trading community of the city,
however was extremely unhappy. Account based tax meant their books of
accounts would be subjected to scrutiny, which meant that their
operations would have to adhere to the rules.
The
traders tried to block the new tax by petition to courts of law,
giving all kinds of justifications and reasons. The High court
however refused to give any interim stay to the Government order and
the law came into force on 1st
April 2013. Having left with no legal recourse to block the new law,
trading community suddenly decided to close down their shops from 1st
April 2013, causing enormous hardships to common and poor people.
As
happens everywhere else in the world, salaried people from my home
town Pune, also receive their monthly salaries in the first week of
every calender month, and with that money, usually bye groceries and
other provisions for the month. With all grocery and provision shops
closed, they are being subjected to unnecessary hardships and
troubles.
I have
nothing to say about the rules and clauses of new tax and the way it
is to be implemented. It is a matter between the Government and the
importers of goods within the city. They can discuss and negotiate
for whatever changes that they desire. What I do not understand is
why common man is made to suffer because of the quarrel between
Government and the traders.
Incidences
like this, really highlight the need to have multiple choices for the
consumer in each and every area that caters to some or other aspect
of living, may it be food, banking or transport. In banking, we have
private banks, government banks and credit unions. In a city like
Mumbai, a city dweller has multiple choices for his transport, in the
form of local trains, buses and taxis. Similarly, we must have a
choice for our shopping needs. There are big and organized grocery
stores run by Indian companies like Reliance and Big Bazaar. However,
it appears that they have preferred to keep their stores closed
during this week for unknown reasons. This means that they are just
an extension of other trading chains and not really an alternative.
This is why a multinational marketing chain would be useful here,
which would not have links with other traders and would operate
independently on its own. The present chain of distributors and
retailers have to be clearly shown that they are just an alternative.
The consumer is the real king and he would choose the best
alternative.
In any
case, this unilateral action to close down their shops by traders, is
very much regretted, as it is nothing but harassment of common
people. I sincerely hope that Government remains firm and settles the
issue with traders on its merits. The trading community must
appreciate that taking a common man as hostage to blackmail the
Government, would not achieve whatever they hope to gain.
6th
April 2013
"their operations would have to adhere to the rules."
ReplyDeleteWhat's wrong with that?
"What I do not understand is why common man is made to suffer because of the quarrel between Government and the traders. "
That's because it is not necessay for merchants to care about customers nor necessary for anybody to care for them. The politicians can get elected by hiring goondas, fraud. After all common man in India does not vote. They go on picnic, drink parties. The traders will get their way, if they give sufficient money to ministers. Or they always have an option not to obey laws. After all, yeh India hai bhai!1
Some people are under false impression that there is democracy in India. The system in India is different. At least that is what I was told when I went to India.
Mhaskar
DeleteThanks for your comments.